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Covid-19 Update

April 3rd, 2020

ClearPoint Medical is now offering Free Ground Shipping in the United States and Canada until further notice. If you have any questions, please reach out to us at 866. 694.7799, at info@clearpointmd.com or, directly to your account manager.

The ClearPoint Medical Team

 

 


March 26th, 2020

Since my first update on March 20th, it is certainly no longer business as usual.

Government authorities in some U.S. States and Canadian Provinces have mandated “Shelter in Place” (stay home) directives with non-essential businesses to close until after Easter. More jurisdictions are sure to follow as this situation evolves.

ClearPoint Medical is maintaining operations in the United States and Canada with reduced office and warehouse staffing; account managers are working remotely available to answer questions and process your orders.

Disruptions to order fulfillment and shipping have been minor thus far however, delays are inevitable so expectations must be managed during this period of uncertainty.  

I will continue to provide updates as circumstances change, in the meantime, please contact our team at 866. 694. 7799, at info@clearpointmd.com or reach out to your account manager directly.

Stay healthy everyone.

Sincerely,
Michael Zinay
Managing Director

 

 


March 20th, 2020

During this unprecedented period of uncertainty relating to Covid-19, I am taking this opportunity on behalf of the entire team, to tell you that ClearPoint Medical is doing its utmost to provide the same level of excellent service from our manufacturing, distribution and client care services.

Protocols are in effect at each of our facilities including best hygiene practices as well as the ability to carry on business operations remotely as required to safeguard the well being of our team, their families and our stakeholders.

Notwithstanding best efforts to minimize shipping delays, Federal and State government directives are frequently changing and likely to cause short term disruptions.

We will continue to provide updates but, in the meantime, you can always reach us at 866.694.7799, info@clearpointmd.com or contact your account representative directly.

Sincerely,
Michael Zinay
Managing Director